Privacy Policy

We at Holistic Movement™ offer personal and educational services in the health and fitness industry. This privacy statement outlines our policy and commitment to your Data Security and Privacy.

This policy informs you of what types of information we collect from you, how it is used by us, how we share or don’t share it with others. It also informs you how you can manage the information we hold. In this policy we will be referred to as “we”, “us” and “our”. You should contact us and inform us if you are unsure about anything in this policy and we will be happy to clarify anything for you.

We will always give you the option not to receive any communications from us. We maintain an email mailing list via a third-party server, in this case Mail Chimp. These emails are used by us to email our blog, newsletters and occasional updates, and promotional content.

The contents of this statement may change from time to time, so you may wish to check this page occasionally to ensure you are still happy to share your information with us. Where possible, we will also contact you in our newsletters directly to notify you of these changes. This version and last update of this policy are in effect from the date listed at the end of this policy.

 

Paid membership

Please be aware that if you are a member of any of our paid membership programmes or online education programmes then opting out under this policy may result in a cancellation of your membership. This may mean that you may have to re-subscribe which may involve a new membership fee which may result in a reinstatement fee.

Should you intentionally or accidentally unsubscribe from our mailings we may e mail you to verify that you intended to cancel your membership.

 

How do I unsubscribe?

If at any time you would like to unsubscribe you can do so by the following methods:

1. E mail us directly at holisticmovement@gmail.com with the words unsubscribe in the subject line.

2. Click the unsubscribe link at the bottom of any mailing to you.  

You are of course welcome to unsubscribe or re-subscribe at any time.

What type of information do we collect?

We collect information about you when you contact us, visit our website, attend our workshops and trainings and contact us directly. We only collect information which is necessary, relevant and adequate for the purpose you are providing it for.

The information we collect includes some or all of the following:

  • Name (including title)

  • Address

  • Phone number (s)

  • Date of birth

  • Email address

  • Demographic information

  • Preferences and interests

  • Other information relevant to any offers, free downloads or giveaways

  • Transaction History (We partner with Square as our payments handler. Their Privacy policy can be found here. We accept no liability in connection with the actions or inactions of these transactions or gathering of data. However, if there is a problem we will do our best to assist you.)

Please note that any information you may send, post or deliver to us, either electronically or otherwise, regardless of whether we have committed not to collect it as part of our standard practices also fall under this policy.

 

What we do not collect:

For the benefit of your privacy and security, we do not collect any of the following information:

 

  • Your bank account details.

  • Credit card or debit card numbers, except for the last four digits. This is needed in the instances of transaction verification purposes, a refund needing to be issued, or to verify your status as an adult. 

  • Social security numbers.

  • Tax identification numbers.   

 

We are committed to ensuring that your information is secure. If you suspect fraud or foul play then please contact us immediately.  We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, including the choice of our third-party payment monetary processors.

Do we share your information?

Only the information that is necessary for the purpose for which it has been collected will be used. We will always give you the option to withdraw your consent at any time. We will never send you unsolicited ‘junk’ email or communications. We will not share or sell your personal information with anyone else that may send you unsolicited ‘junk’ email or communications.

However, from time to time we may work closely with selected third party partners who help us to provide you with the information, products and services that you request from us or have shown interest in or that we feel we will be helpful to you. For example products in our shop, teaching aids, workshops and teaching material, downloadable E books, book recommendations, birth materials. In these instances your consent will be gained before sharing (not selling) this information on. Information will be sent to you in advance so that you have the opportunity to opt into this and choose which information you would chose to share. We will, of course, give you details about these third parties before you make this decision and the option to contact them directly. They will then be able to contact you with marketing information about their products and services.

However, we may from time to time disclose your information to the following categories of companies or organisations to which we pass the responsibility to handle services on our behalf: direct marketing communications agencies and consultants, market research and market analytics service providers, our legal, tax and other professional advisors. 

We take the protection of your data seriously. We will take steps to ensure that any third party partners who handle your information comply with data protection legislation and protect your information just as we do. We only disclose personal information that is necessary for them to provide the service that they are undertaking on our behalf. We will aim to make your information anonymous or use none specific data sets wherever possible. 

 

How do we use this information ?

Your information may be used in the following ways:

1. Newsletter. We may send you a monthly newsletter which will include promotions, events, products, services or information which we think may be of interest to you. We don’t want to bombard you so we aim to make this information relevant to you.

2. Blog. We may send you a monthly blog updates on topics that are relevant to your business.

3. E mail. We may contact you regarding enquiries you have made to our products and services.

You can withdraw your consent at any time by contacting us at movementholistic@gmail.com or unsubscribe option included in those messages or calling +447731791340 where we will personally deal with it for you.  

  
How do we use information for the necessary administration of our business?  

 

There are times when we may process and use your personal information when it is necessary for us to carry out legitimate business practices. This includes:

 

1. Website and electronic engagement. When you visit our website or engage with us electronically our systems will identify and record when you have received, opened or engaged with our communications  for more information). 
 

Our website and newsletters may contain links to other websites. You should be aware that it is your choice to follow these links if they are of interest to you. Once you have left our site we do not have any control over how those websites collect and collate your personal data. It is your choice to follow these links and you should be careful as to what information you choose to give these sites. Please read their privacy statement and other relevant policies. We are not held responsible for the protection and privacy of any information which you provide while visiting such sites. 

 

Updating of your information. Sometimes we will request that you update your information. This will be used will be used to make our business safe, effective and efficient. It may include:

1. To inform you of updates to our terms and conditions and policies.

2. To protect your information against loss, damage, theft or unauthorised access. This is for network, online and information security purposes.

3. Asking you to verify the information that we hold about you and whether it is accurate and up to date. This is create a better understanding of you as a customer and prevent fraud and give you the opportunity to opt out of our mailing list and newsletter.

4. We will never ask you for updates on any financial transactions we have made in the past. If you were to receive unsolicited information from what appears to be our company, do not give the information and contact us immediately. We never hold your transaction information in our websites.

5. To analyse, evaluate and improve our products and services so that your visit and use of our website, newsletters, products, services and teacher training services are more useful and enjoyable. 

 

6. To analyse and research the market. This may include contacting you with a survey about our services. This allows us to better understand you as a customer and offer you more tailored services, products and offers that could be of interest to you. We will only send marketing communications to you if you have provided your consent for us to do as we have already outlined earlier in this policy.

7. We may send you marketing information from time to time after you have purchased a service or product from us, made a purchasing or training enquiry, requested information from us. If you have used the shopping section of our sites and closed your browser with items in your shopping basket we may contact you. We will only contact you with information about our own services and products (and in ways the law allows), which we hope will be of benefit to you.

 

8. From time to time we may contact you with targeted advertising delivered through online social media and other platforms operated by other companies. We know you are busy and hate to be bombarded so we aim to be very minimal about such advertising.  You may receive advertising based on information about you that we have provided to the platform as part of our campaign. You may receive advertising based on information as the platform has identified you as having similar attributes to the individuals whose details it has received from us. Please refer to the information provided in the help pages of the platforms on which you receive advertising from us and you will be able to find more information or contact us.

Some of our advertisers may occasionally use cookies, web beacons, or similar technologies over which we have no control. These technologies are used to provide you with tailored advertisements to items and products that you have shown interest when you have been browsing on ours site and other sites you have visited. Through these methods these vendors may collect non-personal data such as your browser type, your operating system, web pages visited, time of visits, content viewed, ads viewed, and other clickstream data. These advertising service vendors are subject to their own privacy policies and not ours. You and we hereby agree that we will have no liability in connection with the actions or inactions of advertisers or vendors. You should make yourself aware of their policies.
 
9.  If you have asked us not to contact you for marketing, newsletter or mailing list purposes, we will keep a record of this on our suppression lists in order to be able to comply with your request

You can withdraw your consent at any time by contacting us at movementholistic@gmail.com or unsubscribe option included in those messages or calling +447731791340  where we will personally deal with it for you.  


 

 

How long do we keep your information for?

We will hold personal information in an identifiable format for no longer than is necessary. If you continue to be a customer or otherwise have a relationship with us we will continue to hold personal information about you. If we have obtained your details in connection with a prospective relationship or enquiry we will hold that information until you unsubscribe for our mailings.

Once our relationship has ended we hold your personal information for 6 years from the date our relationship ends. We hold your personal information for this period to establish, bring or defend legal claims.

 

Where you have given us your personal information following a request for information on our products and services we will  hold this information for 1 year and 6 months from the date we collect that information, unless during that period we form a relationship with you e.g. you attend one of our courses or purchase from us.

 

 

 

 

 

 

 

The exceptions to the time periods mentioned above are where: 

 

  • The law requires us to hold your personal information for a longer period, or delete it sooner.

  • Where you have raised a complaint or concern regarding a product or service offered by us, in which case we will retain your information for a period of 6 years following the date of that complaint or query.

  • You exercise your right to have the information removed (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law.

 

How can you manage the information we hold about you?

As an individual you have the right to:

  • Ask for a copy of the information that we hold about you

  • Correct and update your information

  • Withdraw any consent you have previously given us

  • Erase your information (or restrict the use of it), provided we do not have any continuing lawful reason to continue to use and process that information

  • Object to us using your personal information (where we rely on our business interests to process and use your personal information). Provided we do not have any continuing lawful reason to continue to use and process the information. When we do rely on our legitimate interests to use your personal information for direct marketing, we will always comply with your right to object. 

 

Should you wish to exercise the above rights (termed 'Right to be Forgotten' and/or manage your information or if you have any specific data protection concerns then please contact us using the details below: 

By email: movementholistic@gmail.com                       

 

By phone: +447731791340

 

 

 

Our agreement

By choosing not to unsubscribe you are consenting to communicating with us and recognising that our policies and terms and conditions may change from time to time. You understand that not all computer networks are secure but that we will do our best to protect any personal data you have given us. You agree to hold us not responsible for any non-intentional loss of or access to electronically exchanged and stored information in instances. We also reserve the right to change, close down or sell our business including our website.  

This privacy policy is subject to change without notice and was last updated on

 

7th May 2021.